1. Data Controller
- Responsible Party: Zitromac Soluciones Cítricas, S.L. (verify exact company name)
- Tax ID: [CIF]
- Address: 6 Tudela Street, 31119, Imarcoain (Navarre), Spain
- Contact email: info@zitromac.com
- Phone: +34 948 13 04 78
2. Purpose of Data Processing
The personal data that users provide through the forms on the website (for example, the contact form) will be processed for the following purposes:
- To address and respond to inquiries, requests for information, or quotes submitted via the contact form.
- Manage business relationships with customers, suppliers, and partners.
- To send marketing communications about Zitromac’s products and services, provided that the user has given their express consent to do so.
- Manage Zitromac’s social media presence (Instagram, Facebook, LinkedIn).
3. Standing
Data processing is based on:
- The user’s consent, given by filling out and submitting any form on the website.
- Zitromac’s legitimate interest in responding to business inquiries.
- Where applicable, the performance of a contract or a precontractual relationship.
4. Data Retention
Personal data will be retained for as long as the relationship with the user continues or for as long as necessary to comply with legal obligations, and in any case, for the legally established limitation periods. Once the relationship has ended, the data will be retained in a properly blocked format.
5. Recipients and Disclosure of Data
Data will not be disclosed to third parties, unless required by law. Zitromac may use service providers (hosting, email marketing tools, social media management, Google Analytics/Google Tag Manager) that act as data processors, with whom we have the corresponding confidentiality and data processing agreements required by the GDPR. Some of these providers may be located outside the European Economic Area; in such cases, appropriate safeguards are ensured (EU standard contractual clauses).
6. User Rights
Users may exercise the following rights regarding their personal data at any time and free of charge by contacting info@zitromac.com:
- Right of access: to know what data we process about the user.
- Right to rectification: to correct inaccurate information.
- Right to erasure: Request the deletion of your data.
- Right to object: to object to the processing of data.
- Right to restrict processing.
- Right to data portability.
- The right to withdraw consent at any time.
Users also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they believe that the processing of their data does not comply with current regulations.
7. Data on Minors
The services offered through the website are intended for users of legal age. Zitromac does not intentionally collect data from minors.
8. Safety Measures
Zitromac has implemented the necessary technical and organizational measures to ensure the security and integrity of the personal data it processes, as well as to prevent its alteration, loss, or unauthorized processing or access.
9. Changes to the Privacy Policy
Zitromac reserves the right to modify this policy to bring it into line with new legislation or case law. In such cases, the changes will be announced on this page a reasonable amount of time before they take effect.